In my case, I've switched back to Wifi for the network and only use the Dock for USB3, HDMI, and power delivery. If you have an Anker PowerExpand 13-in-1 Dock with Thunderbolt 3 and use the Ethernet port to connect to your network, and experience network drops, look at removing the dock. In my case, all desktops, printers, access points, and wireless devices connected to this network are dropped offline.Īnker support has not provided a solution, but the community seems to think that Apple may be the source of the issue with a bad driver.
![anker docking station driver anker docking station driver](https://cdn.shopify.com/s/files/1/0026/1318/2510/products/A3102011_TD02_V3_800x.jpg)
All devices on this segment are effectively offline until they reset.
![anker docking station driver anker docking station driver](https://cdn.shopify.com/s/files/1/0493/9834/9974/products/6_ad4c0696-276e-4f7f-aaf8-19b268fea742_1200x.jpg)
In my case, the router identifies the fault and disconnects the network port from the router for the switch that is connected to this dock. If the USB 3.0 and e-SATA ports are connected at the same time (whether to two computers or one) the docking station will give. This generates faults on the network segment and drops all devices off the network.
#Anker docking station driver driver#
It appears the Realtek driver in macOS behaves poorly with the Dock resulting in the network port generating mass network errors when the MacBook or Dock go to sleep to conserve energy.Īt present, when the MacBook goes to sleep, the dock drops too low power mode on the network port. A USB 3.2 Gen 2 Type-C dock features everything you need, from triple video outputs up to 4K 60Hz to 10Gbps USB-C & USB-A downstream peripheral ports to 100W Power Delivery. If you connect a MacBook laptop with USB-c/Thunderbolt 3 or other Apple desktop products to the PowerExpand Docks that use the Realtek Ethernet drivers, expect to experience random network drops of other devices on your network. This USB-C Gen 2 10Gbps docking station turns your USB-C ® or Thunderbolt 3 Windows laptop or Chromebook into a powerful workstation. After a lot of testing, and confirmation with the Anker communities, I wanted to share this to save others some headache when using an Anker PowerExpand Elite 13-in-1 Dock with Thunderbolt 3 to connect to your ethernet network on an Apple computer.